Privacy Policy

Raipur Municipal Corporation – Official Website (mcraipur.in)

1. Introduction

Raipur Municipal Corporation (RMC) respects the privacy of users visiting its official website mcraipur.in. This Privacy Policy explains how user information is collected, used, stored, and protected when accessing municipal services through the website.

2. Information We Collect

Personal Information

Users may voluntarily provide information such as:

  • Name
  • Mobile Number
  • Property Details
  • Address
  • Email ID
  • Payment Related Information

This information is collected only for providing municipal services such as tax payments, application submissions, and citizen services.

Technical Information

Certain technical information may automatically be collected, including:

  • IP Address
  • Browser Type
  • Device Information
  • Date and Time of Access
  • Pages Visited

This information helps improve website performance and security.

3. Use of Information

The information collected through the website may be used for:

  • Processing municipal service requests
  • Processing online payments such as property tax and other municipal charges
  • Maintaining official municipal records
  • Improving website functionality and services
  • Preventing fraud or unauthorized activities

The collected information is used strictly for official municipal purposes.

4. Payment Information

Online payments made on the website are processed through authorized third-party payment gateways. Raipur Municipal Corporation does not store sensitive financial details such as:

  • Debit Card Numbers
  • Credit Card Numbers
  • CVV Numbers
  • Net Banking Credentials

Such information is handled securely by the respective payment gateway provider.

5. Data Security

Raipur Municipal Corporation takes reasonable technical and administrative measures to protect user information from:

  • Unauthorized Access
  • Data Misuse
  • Data Alteration
  • Data Disclosure

However, users are also responsible for maintaining the confidentiality of their own credentials when accessing online services.

6. Sharing of Information

User information will not be sold, rented, or shared with third parties except in the following cases:

  • When required by law or government authorities
  • For processing payments through authorized payment gateways
  • For official municipal service processing

7. Cookies

The website may use cookies or similar technologies to improve user experience and analyze website usage. Users may choose to disable cookies in their browser settings, although some features of the website may not function properly without cookies.

8. Third-Party Links

The website may contain links to third-party websites such as payment gateways or government portals. Raipur Municipal Corporation is not responsible for the privacy practices or content of these external websites.

9. Changes to Privacy Policy

Raipur Municipal Corporation reserves the right to update or modify this Privacy Policy at any time. Users are advised to periodically review this page for any updates.

10. Contact Information

If users have any questions or concerns regarding this Privacy Policy, they may contact:

Raipur Municipal Corporation
Raipur, Chhattisgarh, India
Official Website: https://mcraipur.in